CHECK-IN POLICY
Check-In time: 15:00
Check-Out time: 11:00
PAYMENT POLICY
In order to guarantee the reservation, a deposit of 30% of the total cost is required (please note that the sender bears any transfer fees).
The remaining amount should be settled upon check-in along with the environmental tax of 3€ per room per night.
A valid credit card is required upon check in along with a valid form of identification (ID, Passport, Driving Licence).
CANCELLATION POLICY
For cancellations up to 31 days before the arrival date, no charge is made and the deposit that the hotel received is refunded (in this case, the hotel is not liable for transaction or commission fees).
For cancellations between 30 and 14 days prior to arrival date, no charge is made but the deposit is not refunded. Changes of dates are also not possible.
For cancellations less than 13 days before arrival or in case of non-show or early departure, a cancellation fee of 100% of the total cost will be charged.
PETS POLICY
Pets are not allowed.
SMOKING POLICY
Smoking is strictly prohibited in all the rooms.
PERSONAL ITEMS
Guests are responsible throughout their stay at the hotel for the safekeeping of their personal and/ or valuables, money, etc. Aletri shall accept no liability for loss, destruction or damage. It is recommended that upon arrival, guests lock up their valuables in the safe available in their suite.